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we are so excited to work with You

Rentals can be made directly on our website on our ‘Rentals’ page. If you require additional assistance or need a custom quote, please feel free to fill out our contact form and a member of our team will be in touch with you within 48 hours.

Phone

803-766-4223

Email

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Privacy Policy

At Carolina Pro Event Rentals LLC, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care. This privacy policy outlines the types of information we collect, how we use it, and the steps we take to protect it. By using our services, you consent to the practices described in this policy.

Consumer Consent

We respect your privacy and do not share your personal information, including mobile data, with third parties for marketing purposes without your explicit consent. Data sharing is strictly limited to fulfilling our business services.We do not improperly claim consent for sharing data with third parties for marketing, and we ensure that any data sharing is done for legitimate business purposes only.

Data Usage

We collect the following types of information: Personal Information: This includes your name, email address, phone number, and billing information.

Mobile Information: If you provide us with a mobile number, we may use it to communicate with you regarding your orders or services.

Non-Personal Information: This may include your IP address, browser type, device information, and usage patterns on our website.

Payment Information: We collect payment details for processing transactions, but we do not store your sensitive payment data directly.

How We Use Your Data

We use your personal data to: Process and manage your event rental orders. Communicate with you regarding inquiries, bookings, and service updates. Improve our services and website functionality. Send marketing communications only with your explicit consent (such as promotional offers or event updates). Comply with legal obligations and resolve disputes. 

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with: Service Providers: Third-party companies that assist us with business operations, such as payment processing, event logistics, or customer support.

Legal Compliance: In the event of a legal request, subpoena, or government inquiry, we may disclose your data to comply with the law.

Data Sharing Commitments

We do not share or sell your personal information to third parties without your consent. We implement security measures to protect your personal data from unauthorized access, use, or disclosure. We take appropriate technical and organizational measures to safeguard your information, including encryption and secure payment processing.

Mobile Information and Marketing

We will not share your mobile information with third parties for marketing purposes without your explicit consent. If you have opted in to receive SMS communications, we will use your mobile information only for purposes related to your rental order or business updates.

Opt-Out Information

You have the right to opt-out of receiving SMS communications at any time. To opt out of future SMS messages, simply reply STOP to any message or contact us Your Rights and Choices Depending on your location, you may have rights regarding your personal data, including: Access: You can request a copy of the personal data we hold about you. Correction: If your data is incorrect, you can request that we update it. Deletion: You can ask us to delete your personal information, subject to certain exceptions. Opting Out: You can withdraw your consent to receive marketing communications at any time.For any privacy-related inquiries, please contact us.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Any changes will be posted here, along with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.

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